01
LIFE CLAIM
Life Insurance Claim
Guidance regarding the process and documents generally required for a life insurance claim.
View Guidance →Need help with an insurance claim? Get clear guidance about the claim process, required documents and the next steps.
Insurance claims can feel complicated. Our aim is to help you understand the process and prepare the required information before proceeding with your claim.
Select the type of claim you need assistance with.
01
LIFE CLAIM
Guidance regarding the process and documents generally required for a life insurance claim.
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02
HEALTH
Understand the basic documentation and information that may be required for health-related claims.
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03
MATURITY
Get assistance in understanding the general maturity claim process for eligible policies.
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04
BENEFIT
Assistance with understanding applicable survival benefit requirements.
View Guidance →The exact process and documents can vary depending on the policy and claim type. These are general guidance steps.
Contact us and explain your claim requirement.
Understand the documents and information required.
Submit the required claim documents through the applicable process.
Keep track of the claim status and respond to any requirements.
Depending on the type of claim, different documents may be required. The exact requirements should always be confirmed for your specific policy and claim.
Relevant policy documents and policy details.
Applicable identification and KYC documents.
Applicable bank account information where required.
Additional documents may be required depending on the claim.
Claim requirements, documents, timelines and decisions can vary according to the policy, claim type and applicable terms and conditions. Please verify the applicable requirements with the insurer before submitting documents.
Talk to us for general claim guidance and assistance.